Help

Here are answers to some frequently asked questions (FAQs).

If you can't find the answer you need drop an email with details to:   support@ppol.co.uk

or just give us a call on:    01888 411188

Help! How do I insert an image?

Images can be inserted in the freeflow text boxes... more >

Help! How do I insert a table?

Tables can be inserted in the Report Template Editor when adding or editing a cell... more >

Help! How do I enable Javascript?

This web site uses Javascript so ensure it is enabled in your browser.... more >

Help! How does spell check work?

Spell check works with Google's Chrome browser... more >

Help! How do I choose a style for my report?

Access via My Admin then My Styles... more >

Help! I have forgotten my password!

You can have a new password emailed to you... more >

Help! The new website doesn't look right!

You may need to empty your browser's cache... more >

Help! I have a client in my library twice!

Use Assign to move the reports to the correct client... more >

Help! How do I change the name of a client?

Use Rename in My Clients... more >

Help! How can I add page numbers & a table of contents?

Add page numbers and a table of contents to your reports by using the PPOL Word Macros in easy steps.... more >

Help! How can I make the screen text darker?

Toggle text contrast in My Admin... more >

Help! How should I email a report to my client?

Send it as a PDF file (not as a Word Document)... more >

Help! How can I make the screen text bigger?

Press Ctrl & + to make text size bigger... more >

Help! How do I add a row to a table in Word?

Just tab from the last cell... more >

Help! How should I save a report in Word?

It is important to save your report as a Word Document... more >

Help! I have saved my report as a .HTML file!

Don’t panic - this can be easily rectified... more >

Help! My report opens in my web browser!

Don’t panic - this can be easily rectified... more >

Help! I cannot download my report to Word!

Some of the sections of the report have not yet been completed... more >

Help! How do I add a logo?

Send it to us by email as an attachment... more >

Help! The Report Template Editor does not work properly!

Ensure Javascript is enabled in your browser to use the Report Template Editor... more >